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June 25 - 27 - Beijing, China
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Tuesday, June 26 • 13:30 - 14:10
Augmented Humanity and AI Driven Smart Services: What Happens When The Machines Take Over - R. Ray Wang, Principal Analyst, Founder & Chairman, Constellation Research

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Searching for a competitive advantage and fearful of disruption, boardrooms and CXO’s have rushed to artificial intelligence as the next big thing.  The investment in pilots for AI’s subsets of machine learning, deep learning, natural language processing, and cognitive computing have moved from science projects to new digital business models powered by smart services.  This unifying force for digital transformation in customer journeys, Internet of Things, future of work, commerce, and distributed ledger blockchain technology revolves around the creation of AI-driven smart services.

Learn how to bring immersive experiences, mass personalization at scale, and value exchange to create an orchestration of trust.  Understand how these smart services will drive seven outcomes from artificial intelligence and jump-start growth in every industry.  While these smart services will dominate the landscape over the next decade, learn what rules and ethics need to be applied to not only augment humanity but also keep humanity safe.

Join R “Ray” Wang (@rwang0), head of Silicon Valley-based Constellation Research and best-selling author of the Harvard Business Review Press book, Disrupting Digital Business, as he shares practical guidance on how to jump-start growth with AI driven smart services.

avatar for R Ray Wang

R Ray Wang

Principal Analyst, Founder and Chairman, Constellation Research
R "Ray" Wang (pronounced WAHNG) is the Principal Analyst, Founder, and Chairman of Silicon Valley-based Constellation Research, Inc.  He's also the author of the popular business strategy and technology  blog "A Software Insider’s Point of View". With viewership in the 10's of millions of page views a year, his blog provides insight into how disruptive technologies and new business models such as digital transformation impact brands, enterprises, and organizations.  Wang has held executive roles in product, marketing, strategy... Read More →

Tuesday June 26, 2018 13:30 - 14:10 CST
Plenary Hall B